The facilitator uses a methodology that overcomes group thinking and lead to a 'more' considered solution by using all the resources more effectively than would be the case otherwise.

A 'substantially neutral' facilitator creates a temporary environment where barriers to communications are undermined so the group's intellectual resources are used with greater effectiveness. Neutral means the group's decisions, or fate, has no consequences for the facilitator. 

Although the facilitator does have a vested interest in the success workshop. This is accomplished by explaining the workshop's purpose in the larger context of the project and organization. As well as the ability to adjust the structure of the workshop based on the group's needs.

The art of facilitation is about creating a safe supportive environment in which individual become an effective decision making unit


  • Acknowledge the uniqueness of all individuals
  • Acknowledge the baggage brought to workshops such as ideas, beliefs, fears, hopes, that prevent group members from being 'fully present'
  • Direct the process, but not the content of the group
  • Be sensitive to power issues which may undermine group effectiveness
  • That feelings are important and need to be acknowledged
  • That a group develops trust and identity through sharing
  • That groups have a life cycle
  • That people sometimes get stuck in the role such as placater, blocker, devil's advocate without realizing it
  • That the group process is about helping the group achieve their tasks
  • That the group can reassign roles such as the facilitator, the recorder, and the time keeper if consensus is achieved
  • That all are clear about the purpose of the meeting
  • That necessary ground rules are seen to clarify and to protect individual and the group
  • That listening and speaking are important
  • That withholding is 'not saying' things that need to be said and detracts from the group's effectiveness
  • That conflict within groups is natural, needs to be attended to, and worked through properly if later repercussions are to be avoided
  • That genuine collective or consensus decision-making is necessary for the group's success and when implementing begins in the larger organization


Experience Required For Practitioner

Consulting Traits

  • Trustworthiness
  • Character
  • Authenticity

Technical Skills

  • Functions Analysis Systems Techniques (FAST) modeling
  • Storyboarding
  • Creative Techniques
  • Financial

Supporting Skills

  • Administrative
  • Negotiation Skills
  • Meeting Management

Interpersonal Skills

  • Building Relationships
  • Perception
  • Introspection
  • Communication & Active Listening Skills

 Dave Nave & Associates 2019   -