This seminar blends footage of Dr. Deming presenting his theories with participant exercises, discussions, and working groups. Your task is to pull out the meaning of the principles and adapt them to their situation. Our task is to help translate the concepts to match your understanding, as well as contribute additional knowledge / perspective that you may find helpful
Small working group activities, scattered throughout each day, provide ample opportunity to deepen understanding and clarify concepts.
Some Topics covered
· The Deming System of Profound Knowledge
· The Context for Improvement
· Distinctions Between Service and Industry
· The Organization as a System
· Customer and Supplier Involvement
· Cooperation as a Competitive Tool
· Optimization of Efforts
· Components of the New Philosophy
· Constancy of Purpose
· The Red Bead Exercise
· Faulty Practices; Better Practices
· Identification of the Real Issues
· The 14 Points of Management
· The Role of Inspection
· Understanding Variation
· Process Analysis
· Leadership
· The Funnel Rules
· Learning and Organizational Change
· Sustaining Change
· Roles and Responsibilities
· Standards and Standardization
TESTIMONIAL
My Deming history was that I had read a number of books who referenced Deming's work - never made the time to go to the source.
I found the videos to be extremely informative and the discussion was nothing short of eye-opening - both from a learning standpoint and also from the perspective that the subjects covered are like an onion - there is much more to learn. My education to date amounts to nothing more than a "learners permit."
I also appreciated the opportunity to see Dave Nave lead this discussion group - Good Show Dave!